Sales Associate
Supported sales and customer service while learning the full operational flow, from material selection and order handling to fulfilment and delivery.
Sep 2011 — Aug 2013
Real-World Business & Operations Experience
Marble Industry Mesogeion — Operations & Internal Systems
Nearly fifteen years of increasing responsibility across commercial activity, production coordination, logistics, customer relationships and inventory management in a real industrial environment.
Hands-on experience
Direct involvement across the business
Marble Industry Mesogeion was the central chapter of my career before digital marketing. Responsibility was practical and immediate: understanding materials and customer needs, coordinating people and suppliers, solving problems and maintaining reliable commercial relationships.
The work connected the warehouse and production with sales and customer service. Blocks, slabs and palletised materials had to be identified, measured, organized and moved correctly. Inventory information also had to support purchasing, customer discussions and daily decisions.
In one sentence: Long-term, hands-on responsibility across operations, commercial activity and everyday problem solving.
The operating environment
Where nearly fifteen years of work took place
Behind the facilities was a daily system of people, materials and information. Production, inventory, logistics and customer service needed to work together. My role sat at the centre of those connections.
Progressive responsibility
One company. Three stages of responsibility.
A long-term business chapter with an evolving role: from sales and customer service to operational coordination and, later, oversight of daily operations.
Operations Coordinator
Supported operational control, staff coordination and priority setting through severe market pressure and organizational change.
Sep 2013 — Aug 2015
Operations & Commercial Manager
Oversaw daily operations and commercial coordination across customers, stock, warehouse activity, suppliers, deliveries and issue resolution.
Sep 2015 — Jun 2026
The operating challenge
What is available. Where it is. When it can be delivered.
- Maintain a clear view of each material: marble type, dimensions, thickness and form.
- Coordinate production and deliveries around actual stock availability.
- Give suppliers and B2B customers accurate information.
- Resolve issues affecting sales, warehouse activity and logistics promptly.
- Follow orders and outstanding issues through to delivery.
Objective
Maintain a shared, reliable view of inventory so production, sales and deliveries work from the same real data.
Scope of responsibility
Operational knowledge connected to commercial judgement.
Operational coordination
Coordinated production priorities and material movement between factory and warehouse.
Material and delivery flow
Connected available stock with handling requirements, orders and delivery schedules.
Commercial coordination
Worked with suppliers on purchasing, material assessment and timely receipt of required quantities.
Service and follow-through
Managed B2B and retail relationships, repeat orders, specific requirements and issues needing immediate resolution.
Microsoft Access
The whole inventory in one database.
I created and used a Microsoft Access database for blocks, slabs and pallets. Each record held marble type, location or measurement code, quantities, dimensions, thickness and the corresponding square or cubic metres.
Filtering by material made it practical to find block locations and slab measurement codes without manually searching the entire inventory record.
Visual evidence
The database as it was used in practice.
These screenshots document the actual database structure and stock-search workflow in Microsoft Access. Tables, codes and filters are shown in full so the operating logic can be examined.
Select an image for full-size viewing and zoom.
01 · Inventory structure
02 · Search & filtering
What the images demonstrateA database built around a marble warehouse’s actual needs: recording, classifying, measuring and finding stock. The images document structure and workflow, not financial results.
Practical impact
Information became part of daily operations
The database grew from an everyday need: knowing what was in stock, where it was and how it could fulfil an order or delivery. It gave physical inventory an organized digital form that supported production, sales, logistics and customer service.
Clearer visibility
An organized record of available stock.
Faster retrieval
Finding materials through codes and filters.
Better coordination
Shared information across warehouse, production and sales.
Practical decisions
Decisions grounded in actual material availability.
This section documents how the system was organized and used. It does not attribute specific financial or quantified results to it.
What carries forward
A new field. The same way of thinking.
This experience taught me to see a business as a connected system of people, information, customers, processes and everyday commitments.
I bring the same approach to digital marketing: start with the business need, organize the data, connect the parts and develop solutions that work in practice.
Tools change. The habit of understanding how a business works before organizing a solution remains.